Refund policy

Order confirmation

Upon completing your order, you will receive an order confirmation email sent to the email address provided at checkout.

If the email address provided is incorrect, you will not receive an order confirmation or your download link.

If you do not receive your order confirmation, please contact us at contact@seolinstudio.com.

Delivery

All products sold on this website are digital knitting patterns delivered as downloadable files.

You will receive a download link shortly after payment has been completed. Please ensure that the email address entered at checkout is correct.

Returns, cancellations, and refunds

Due to the nature of digital products, returns, cancellations, and refunds are not possible once the digital content has been delivered or made available for download.

This policy applies to all customers, regardless of country of residence.

 

Last updated: January 7, 2026